Our Customer Service Team is available Monday - Friday 9am - 5pm

When will my order be processed and can I track my order?
We aim to have all Australian orders dispatched the next business day if placed before 4pm Australian Eastern Standard Time (AEST - QLD). Any orders placed over the weekend or on a public holiday are dispatched the following business day. 

For our international customers, we’ll be getting your orders out the door the next business day if placed before 1pm (AEST - QLD). 

After you receive your shipping confirmation email from Envy Sunglasses, please allow 12-24 hours for your tracking details from Australia Post to come through. If you do not receive a confirmation email, please contact shop@envysunglasses.com

What carriers do orders ship by?
Australian and New Zealand orders ship via Australia Post.
U.S. orders are delivered via Post UPS / USPS.
United Kingdom orders are delivered by Royal Mail. 
All Other Countries - your local postal service will deliver your parcel.

Can I change my address after I’ve ordered?
We try our best to process and dispatch orders on or before the next business day, therefore any changes will be dependent on whether the order has been dispatched. Please contact us as soon as possible on shop@envysunglasses.com and we will do our best to accommodate you.

What methods of payment do you accept?
We accept All Major Methods of Payment: Paypal, Visa, Mastercard, Apple Pay and Shop. We also have Pay Later Options e.g. Afterpay & Zip.

What currency do you charge in?
Your order total will be charged in AUD however, our website has a currency
converter on the home page. You can select your currency to see how much your
order will cost in your local currency. Please note that your bank will select the
exchange rate that you will be charged.

What is your return policy?
If we have not dispatched, you may cancel or amend your order within the first 24 hours of purchase. We are committed to our customers and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us in the first 7 days (undamaged with all its packaging) and we will refund you.
NOTE: we do not provide pre-paid shipping bags to send products back. You must send back unwanted product at your own expense.

What if the item I ordered arrives broken, damaged or incorrect?
If your Envy Sunglasses order arrive broken, damaged or incorrect please contact us within the first 24 - 48 hours of receiving the item and we will work it out with you. You can contact us via email: shop@envysunglasses.com (Make sure to include your full name and order number together with photos of any damage).

Where are you based?
We are based on the Gold Coast, the Sunshine Capital of Queensland, Australia.
We ship all orders out of our warehouse in Surfers Paradise. Our products
are professionally packaged by our handling team, ensuring your Envy Sunglasses arrive in perfect condition regardless of how far they go.

Why choose Envy Sunglasses?
We want to prove that shopping for Sunglasses online means you can
enjoy stylish sunglasses at a reasonable price together with express shipping from Australia. Our prices are so low because we have no middle men so you buy direct from Envy Sunglasses. No fancy showrooms, No overstaffing and low
advertising costs. Unlike other Sunglasses stores, we let our prices do the talking
and pass on these great savings to our Envy crew.

Where are you based?
We are based on the Gold Coast, the Sunshine Capital of Queensland, Australia.
We ship all orders out of our warehouse in Surfers Paradise. Our products
are professionally packaged by our handling team, ensuring your Envy Sunglasses arrive in perfect condition regardless of how far they go.

What does UV 400 Protection mean?
The safest bet is to buy sunglasses that provide UV 400 protection = 100% UV
protection. That means that the sunglasses protect your eyes from both UVA and
UVB radiation. Envy Sunglasses offer this level of protection on all models. 
UV protection typically lasts 2 years on sunglasses.  You should replace them every two years. If you wear your sunglasses more often or work in the sun, you should replace them more frequently. 

What Are Photochromic Lenses?
Our photochromic lenses automatically adjust the level of tint to suit the level of light you're in. Inside will be lighter and outside will be darker. These lenses allow you to navigate the day with one set of sunglasses. They offer 100% protection against harmful UVA, UVB, and UVC rays.
Our polycarbonate lenses are the best choice for sunglasses because they are
lightweight and significantly more impact resistant than lenses made of glass or other materials. 

What’s the best way to clean my Sunglasses?
 1. Apply a small drop of lotion-free dishwashing liquid to each lens. Most
dishwashing liquids are very concentrated, so use only a tiny amount. Or apply a
drop or two to your fingertip instead. Use only brands that do not include lotions or hand moisturisers.
2. Gently rub both sides of the lenses and all parts of the frame for a few
seconds. Make sure you clean every part, including the nose pads and the ends of the temples that rest behind your ears.  Rinse both sides of the lenses and the frame thoroughly. 
3. Carefully dry the lenses and frame with a clean, lint-free cleaning cloth or the chamois sunglass pouch provided in your sunglass case.

Customer Reviews

Overall rating: 4.9 / 5 from 3046 reviews.

Customer photo review of Obsession Black.

I love this glasses and it looks good on me . The visibility of this glass and color is beautiful especially in sunlight and I just love it.

Obsession Black.

Customer photo review of Amber Rimless | New.

Really impressed with these sunnies! Great quality, the lenses are spot on and they look even better in person. Shipping was super quick too. Definitely be grabbing another pair soon!

Amber Rimless | New.

Customer photo review of Shadow Rimless | New.

Really happy with these sunnies. They feel well made and look great on. Delivery was quick too. Definitely worth the money!

Shadow Rimless | New.

Customer photo review of Paris Rouge | Hot New Arrival

Absolutely love these cat-eye sunglasses! 😎 The shape is so flattering and stylish, and the quality is even better than I expected. They arrived quickly and were beautifully packaged. Already obsessed with them!

Paris Rouge | Hot New Arrival

Customer photo review of Wanderlust | New Arrival

These sunnies are so cool. Lightweight, nice lenses. My new go to pair from Envy Sunglasses!

Wanderlust | New Arrival

Customer photo review of Billions | New Arrival

Really happy with my purchase. The sunglasses are great quality, fit well. ! I will be back for more!!!!

Billions | New Arrival

Customer photo review of Desert Leopard | Hot New Colour

Holy guacamole these shades are so cool!! Im in love. Nice and comfortable, look super expensive. I recommend.

Desert Leopard | Hot New Colour

Customer photo review of Obsession Cream | Hot New Colour

How gorgeous are these sunnies!!!! I love them so so much. Fast delivery and good quality. I will be back!!!!

Obsession Cream | Hot New Colour

Customer photo review of Obsession Leopard.

Amazing!!!! Fantastic quality, Im beyond happy!!!

Obsession Leopard.

Customer photo review of Quilted Luxe Black.

Im in heven, these shades are gorgeous! Great dark lense, really good price and came quickly. V. Happy!!!!!

Quilted Luxe Black.

Customer photo review of Sable Haze | Polarised.

Received my sunglasses and very very happy. Fast shipping, so so pretty, I love them!!!

Sable Haze | Polarised.

Customer photo review of Amber Gold

Order arrived quickly, great service, love the lense colour and shape. Im super happy. Thanks Envy.

Amber Gold

Customer photo review of Shadow Gold.

Excellent, good quality, perfect size, Im a believer!!!

Shadow Gold.

Customer photo review of Shadow Gold.

Really cool sunnies. Came with a free case and fast. I recommend.

Shadow Gold.

Customer photo review of Hilton Glam Leopard.

Happy with my purchase. Good service, fast shipping, quaity sunnies. Really good price.

Hilton Glam Leopard.

Customer photo review of Quilted Luxe Black.

What can I say, PERFECT!! Loving the style, shape, so comfortable and great lenses! I will be back!

Quilted Luxe Black.

Customer photo review of Iconic Silver

Love the reflection on the glasses, cheers

Iconic Silver

Customer photo review of Jett Blue

Nice as glasses, make me look great, perfect for me

Jett Blue

Customer photo review of Eclipse White | Polarised

great sunnies, affordable price, not too much but just perfect! will order more for me and my mates.

Eclipse White | Polarised

Customer photo review of Phoenix Blackout

bought these for my hubby!, looks like he likes them , much appreciated envy!

Phoenix Blackout

Customer photo review of Golden Shield

Love them looks just like Miu Miu last $850 glasses

Golden Shield

Customer photo review of Mirror Shine

Love these glasses! I received them for my birthday and sadly my son accidentally broke them. Immediately I was online getting a new pair. They are so stylish and being oversized I can they are the main event- I can get away with minimal effort on everything else!

Mirror Shine

Customer photo review of Dakota Leopard Gold | Restocked

I just love my shade..it’s so nice and beautiful just the way i like …. Shipping and delivering was just perfect Good job I would love to buy more of youse shop Thanks

Dakota Leopard Gold | Restocked

Customer photo review of Amber Gold

They are very beautiful.

Amber Gold

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